Improved remit tool and claims e-learning available now
Improved remit tool and claims e-learning available now
 

Improved remit tool and claims e-learning available now

Good news! The Blue Cross® Blue Shield® of Arizona (BCBSAZ) 2021 claims e-learning file is now available. We’ve integrated more information about Medicare Advantage (MA) claims to make this a more comprehensive resource for all lines of business. It’s perfect for office staff who work with any aspect of the claim processing cycle. You can use it for onboarding new staff or as a refresher for anyone wanting the most up-to-date information.

Improved remit tool

The claims e-learning PDF references our recently improved online remits tool—see the screenshot below. You can access this tool in the secure provider portal at “azblue.com/providers > Practice Management > Claims > Online Remits – New!” The page still instantly displays all of your remits from the last 30 days. You can view, print, or download a PDF of the actual remit statement. You can also download an Excel file of all search results.

What’s different is that the page is simpler and more user-friendly. The remit details are displayed when you click the “Show More” link in the far right column. And now you can search for remits from the last calendar year, rather than just the past 12 months.


Other additions to the claims e-learning

  • We added Slide 6 to show the data elements that are now required for most professional claims. This includes the rendering provider NPI (loop 2310B, NM109), and the billing provider organizational NPI (loop 2010AA, NM109). We also added some information specific to billing for solo practitioners.
  • The “What do I do when … ?” table (Slide 65) shows additional claim scenarios and how to handle them.
  • New content (Slide 12) shares billing information for combining an annual physical exam with the annual wellness visit for MA members. We recently delivered a MyBlue Medicare Wellness RewardsSM program flyer that helps members understand the health and financial benefits of preventive care.

Questions?
Your team can download the claims e-learning file from the secure provider portal at “Education & Training > Webinars & E-learning > Provider E-learning.” If you have questions, please contact your provider liaison or call Provider Partnerships at 602-864-4231 or 1-800-232-2345, ext. 4231.


MyBlue Medicare Wellness Rewards is a service mark of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

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